At My Honey Pack, we are dedicated to providing the best products and customer experience. If you are not fully satisfied with your purchase, our refund and return policy aims to make the process simple and transparent.

1. Eligibility for Refunds & Returns:
Refunds and returns are accepted within 30 days from the delivery date.
Products must be unused, in their original packaging, and in resalable condition.
Certain items, such as perishable goods or customized products, are not eligible for refunds or returns.

2. Refund Process:
Refunds are processed after the returned items are inspected.
Shipping charges are non-refundable.
Refunds will be credited to your original payment method.

3. Exchanges:
Exchanges are available for items that are damaged or defective upon delivery. Notify us within 48 hours of receiving your product.

4. Non-Refundable Items:
Sale or discounted items are non-refundable, except in cases of damage or defect.
Gift cards are not eligible for refunds.

5. Return Shipping:
The cost of return shipping is the responsibility of the customer, unless the return is due to an error or a defective product.

6. Contact Us: For assistance with returns, refunds, or exchanges, contact our customer service team at info@seashell-giraffe-679171.hostingersite.com.